I’m Lisa, a Customer & Brand Experience Specialist in luxury, hospitality and design with a passion for delivering high-touch service and relationship-driven success. Raised in Oslo, Norway, and Ohio, with extensive international experience, I bring a global perspective to customer engagement, cultural nuance, and premium service expectations.
My background spans luxury hospitality, design, and branding, where I have worked with VIP clientele, managed high-profile events, and collaborated with cross-functional teams. I have experience in luxury hospitality at The Beatles Revolution Lounge in The Mirage Casino, as well as in design and brand experience in Los Angeles.
With a BFA in Design from California College of the Arts, I bring a customer-first mindset enhanced by design thinking:
✔ Empathy-Driven Communication → Skilled in engaging international clientele and understanding diverse cultural expectations.
✔ Customer Journey Optimization → Experienced in refining customer experiences by eliminating friction points and enhancing satisfaction.
✔ Problem-Solving Through Design Thinking → Strategic, solutions-oriented approach to improving customer engagement and retention.
✔ VIP & High-Touch Service Expertise → Skilled in managing exclusive clientele, ensuring premium experiences, and delivering white-glove service.
I thrive in fast-paced, customer-centric environments, where exceptional experiences drive brand loyalty and business success. I’m passionate about luxury experiences, driven by results, and focused on creating meaningful customer connections.
Brands I've worked with:
↑Back to Top